Answering Call Center Service inbound customer service representatives, or CSRs as they are more commonly known, are the people who staff Call Centers to answer questions about products or services, sell products or services and schedule your appointments. Let Answer 1st Call Center Answering Service provide you with an Inbound / Outbound CSRs. The representative will have a pleasant phone voice, pleasing personality, and the desire to assist customers with their questions, concerns, or needs. Answer 1st Call Center Answering Service has been doing this since 1976.
Outbound CSRs follow up with a customer on the product or service the customer received. For example, the CSR may advise the customer that more products will be shipped shortly or that he is due a refund.
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