HVAC Answering Service


HVAC answering service from Answer 1st helps contracting companies improve customer service, reduce operating costs, and book jobs around the clock. We serve HVAC companies of all shapes and sizes, from individual technicians to nationwide contractors. 

Our HVAC call center and answering service is open 24 hours a day, 365 days a year. We never close so you never miss a call. Whether we’re working as your office receptionist or dispatching HVAC emergencies after-hours, our agents are always available to take calls and serve your customers.

we've got you covered

Live Answering Service

We answer your calls live with your company name, patch the caller directly to you or take a message. Our highly skilled agents are here to provide your customers with A+ service. Invest time on your business. We'll take care of the phone calls.

Emergency Dispatch

Let us be your front-line HVAC answering service for after-hours emergency calls. We will only contact you or your staff when a call matches your criteria. Our agents know that reliable, respectful service is essential when taking emergency calls.

Appointment Scheduling

Calendar management and appointment setting are a critical aspect of any HVAC business. Your clients will benefit from an efficient system that allows them to quickly and easily schedule their appointment with one of our knowledgeable agents.

Lead Qualification

Qualifying leads can be one of the most cost-intensive and time-consuming aspects of running a HVAC business but essential. While speaking with your callers, our friendly, experienced receptionists qualify leads, giving you time to focus on the project at hand.


Ready to Grow Your Business?

With Answer 1st in your corner, you can rest easy knowing your callers are getting the personalized attention they deserve.


A no pressure, no obligation evaluation of our services.