Technical Support

Each screen can have your unique inputs. There is no limit to the length of each screen or the number of inputs in a screen. 

Branching to screens can be divided by operator menu choices or can be automated based on what information operators enter into certain fields. This allows the flow of the message to automatically change based on the context of each call.

Intelligent Messages reduce operator errors by automatically validating the information entered into a message by operators.  We provide Bilingual Operators at no additional charge.

Validating information ensures that agents enter the correct type of information into each field. This ensures that phone number is entered correctly, credit card numbers, social security numbers etc... City and state/province are automatically filled in based on postal codes, and more.

Our screens can also include graphic images of your products or services. This allows visual information to be displayed to agents.

Dealer and Office Locate:

If you have more then one Dealer or Office, we will locate the proper office for your caller and patch the caller to that location. 

Surveys, Claims & Other Forms:
 
We do Outbound Business Appointment Confirmation calls. Surveys, Insurance Claim Forms. This is including Loan and Credit Applications. 

Other:

Employment Screening

Questions? We have the answers!

Call us today 1-800-770-4194 or email us sales@answer1st.com so we can customize everything around your needs.

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