Using Internet order taking or our equipment, a critical aspect of your direct marketing campaign or on-line initiative is the ability to accept customer orders. When a potential customer has made a decision to purchase, you need to provide multiple support channels for that customer to place an order efficiently, simply, and in a friendly environment.
Answer1st Telemessaging enables your customers to place an order by simply calling a number. We can handle any call volume and any size of product catalog, from a single product to large catalog order taken 7 days a week, 24 hours a day. For your convenience we also staff Bilingual Secretaries
Our call center staff will help customize a script that will lead your customer smoothly and quickly through the buying process or you may create your own script. These scripts have built in screens based on keywords about your service that results in high customer satisfaction upon the completion of the call. Need more info on Order Taking?
Call us today 1-800-770-4194 or email us sales@answer1st.com. We can customize everything around your needs.
Custom Answer:
We will answer with your company name and customize your account around your needs. "Live Agent Answer" on every call with automation or voicemail only when you want it.
Your Web site:
Info pages can be setup to display a Web page. We can place an order for a caller directly to your site. Displaying a web page allows operators to view your on-line information on a real-time basis as they are handling calls and we are here 24/7 for you callers.
Graphic Images:
Our screens can include graphic images of your products & services. This allows visual information to be displayed to agents like location of serial numbers.
Cross-selling / Up-selling: These scripts provide a perfect opportunity to explain to the customer other products or services that you offer. Our call center expert programmers can develop and expand your script to include these products or services and enhance the revenue of each sale.
Electronic Order Delivery Orders:
Data can be sent to you, your fulfillment center, home office or other locations via email and in various forms that suit your needs.
Local and Toll Free Numbers: We offer local & toll free numbers. Long Distance rates as low as $.7 cents per minute.
Specializing In Professional, Superior Value-Driven Messaging with Affordable Pricing 24/7 Live Telephone Answering Service, Call Center, Scheduling, Order Taking, Dispatch, Emergency Dispatch, Help Desk, Front Desk Remote Receptionist, Scripted Technical Support and Bilingual Operators.
Specializing In Professional, Superior Value-Driven Messaging with Affordable Pricing 24/7 Live Telephone Answering Service, Call Center, Scheduling, Order Taking, Dispatch, Emergency Dispatch, Help Desk, Front Desk Remote Receptionist, Scripted Technical Support and Bilingual Operators.