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Order Taking Facts
Fact: 50-75% of potential customers who browse your site leave without buying. Recent surveys also show nearly 50% of consumers avoid online shopping because of identity theft concerns. These customers would rather speak to a live operator.
Let our trained Call Center Operators close sales for you! Give your browsers the option to speak with a live operator who can sell your products and answer their questions.
Using Internet Online Order Taking or our equipment, a critical aspect of your direct marketing campaign or on-line initiative is the ability to accept customer orders. When a potential customer has made a decision to purchase, you need to provide multiple support channels for that customer to place an order efficiently, simply, and in a friendly environment.
Infomercial Services
Answer1st Telemessaging enables your customers to place an order by simply calling a number. We can handle any call volume and any size of product catalog, from a single product to large catalog order taking 7 days a week, 24 hours a day. For your convenience we also staff Bilingual Secretaries. ...
Our Call Center staff will help customize a script that will lead your customer smoothly and quickly through the buying process or you may create your own script. These scripts have built in screens based on keywords about your service that results in high customer satisfaction upon the completion of the call.
Online Web Chat
Customers appreciate the speed and convenience of self-service on the websites of their favorite brands. If they run into difficulty, however, they're inclined to just give up on your online services—or on you.
Answer 1st Call Center bridges the gap between what customers want to do on your website with our Phone Order Taking and what they may have difficulty achieving. Agents can assist customers by co-browsing web pages or through instant messaging chat sessions, leading customers from a stumbling block to "mission accomplished."
We can also significantly improve agent efficiency by making it easy to manage multiple customer requests simultaneously. And it can reduce the time it takes an agent to help a customer reach resolution by letting agent's tap into each others' expertise through employee-to-employee chat.
Find out what it takes to make Answer 1st a success for your business and your customers.
Call and talk with Mary today 800-770-4194
Order Taking Rates Start at $55
Bilingual Secretaries
Large Volume Flat Rates
Orders Taken Large or Small
Merchant Accounts
Check out more prices including Flat Rates
or
Need a Merchant Account? We can help you setup today and take Credit Cards and ACH Checks tomorrow. Click here to start today.
Call us today 1-800-770-4194 or email us sales@answer1st.com. We can customize everything around your needs.
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