Answering Dispatch Service & Emergency Dispatch 24/7

/i//Answer_1st.jpg

Emergencies can come at any hour of the day. Critical patient's issues happen when your away from the office too. Your efficient handling of these calls is crucial and could mean life or death.

Critical or urgent calls require specific call handling experts and expertise to deliver information fast and accurately.

Answer 1st Telemessaging is here to help!

Pager Programs:

Let us show you how you can save money with digital, text and 2-way paging and call confirmation. We can help you set-up with inexpensive pager units. Click here for details.

On-line Scheduler:

Our On-line Internet Scheduler is admired by some of the largest companies in the world. You have the capability of viewing and changing your on-call information on-line. Changes appear instantly, so we are never late when contacting your on-call personnel or contact the wrong person. You may have as many on-call lists as needed.

Customized Emergency Dispatch List:

The contents of the emergency dispatch list can be customized for your business. This presents the appropriate dispatch options for you and eliminates possible errors. The order in which the names appear can also be customized around your needs.

Time of Day Control:

You may select the time of day, day of the week, and holiday when dispatch list entries should appear.

Intelligent Messaging:

Scripts may be linked with dispatch list. This allows your scripts to control what dispatch options are presented to agents, based on selections and branching taken in the message.

Required Actions:

Messages marked as "urgent" can now have a special urgent auto page action associated with them. This allows for automatic escalation, the dispatch method for your urgent messages.

Dispatch List:

Dispatch list automatically pop up when an agent saves a message. All defined dispatch options are presented as well as your current on-call schedule coverage.

View our Directory of Service for more related topics.

Questions? We have the answers!

Get a Quote

Call us today 1-800-770-4194 or email us www.sales@answer1st.com so we can customize everything around your needs.