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On-line Scheduler:
Our On-line Internet Scheduler is admired by some of the largest companies in the world. You have the capability of viewing and changing your on-call information on-line. Changes appear instantly, so we are never late when contacting your on-call personnel or contact the wrong person. You may have as many on-call lists as needed.
Customized Emergency Dispatch List:
The contents of the emergency dispatch list can be customized for your business. This presents the appropriate dispatch options for you and eliminates possible errors. The order in which the names appear can also be customized around your needs.
Time of Day Control:
You may select the time of day, day of the week, and holiday when dispatch listentries should appear.
Intelligent Messaging:
Scripts may be linked with dispatch list. This allows your scriptsto control what dispatch options are presented to agents, based on selections and branching taken in the message.
Required Actions:
Messages marked as "urgent" can now have a special urgent auto page action associated with them. This allows for automatic escalation, the dispatch method for your urgent messages.
Dispatch List:
Dispatch list automatically pop up when an agent saves a message. All defined dispatch options are presented as well as your current on-call schedule coverage.
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Specializing In Professional, Superior Value-Driven Messaging with Affordable Pricing 24/7 Live Telephone Answering Service, Call Center, Scheduling, Order Taking, Dispatch, Emergency Dispatch, Help Desk, Front Desk Remote Receptionist, Scripted Technical Support and Bilingual Operators.